MT. VERNON – Deaconess Illinois Crossroads has been recognized by Becker’s Healthcare as one of 17 Illinois hospitals, and one of 529 nationwide, for excellence in nursing communication based on HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. This recognition underscores the hospital’s dedication to ensuring patients feel heard, respected, and cared for at every step of their healthcare journey.
“At Deaconess Illinois, our nurses are the heart of patient care,” said Dana Dalton, Vice President of Nursing. “This recognition from Becker’s reflects the compassion, professionalism, and dedication our team shows daily. Clear communication builds trust, and trust is the foundation of excellent patient outcomes.”
The recognition comes at a pivotal time as Deaconess Illinois continues to expand services and strengthen its nursing teams across the region. “We are incredibly proud of our nurses and staff for earning this honor,” said Desireé R. Stumpf, MJ, BSN, RN, HACP-CMS, SSGB, Chief Nursing Officer of Deaconess Illinois Crossroads. “Our commitment to patient-centered care starts with listening, and this acknowledgment proves we are delivering on that promise.”
To build on this momentum, Deaconess Illinois is inviting nurses and nursing students to attend the Regional Hiring Event on Wednesday, September 24, 2025, at the Deaconess Illinois Medical Center in Marion, IL. Two convenient sessions will be available: 11:00 a.m.–2:00 p.m. and 4:00 p.m.–6:00 p.m. Attendees will have the opportunity to meet nursing leaders, learn about open positions, and explore the benefits of joining a healthcare system recognized for communication excellence.
Deaconess Illinois remains dedicated to providing compassionate, high-quality care for communities across Southern Illinois. This recognition highlights the vital role nurses play in ensuring every patient’s experience is rooted in trust, respect, and understanding.
